It contains all the rules applicable to this website, as well as the terms and conditions of entering into a contract with us. For more efficient familiarization with this document, we have presented it in a special, segregated section. Thanks to this, you will reach those sections of the regulations that interest you the most faster.
I. Definitions
Service Provider - LuxArt Studio - Patryk Pietrzak with headquarters in 00-000 Lodz, ul. Paderewskiego, e-mail address: luxartstudioo@gmail.com
Price list - information available on the Website about the fees due to the Service Provider for the Services provided to the Customer.
Personal data - Customer's identification data collected by the Service Provider, among others through the Website's registration form and through the User Account. These data are processed on the terms set out in these Regulations and Website Privacy of the website.
Password - A string of characters determined during Registration, necessary to access your account created on the Website.
Client - A person or an organizational unit without legal personality that uses the Website Services on the terms set out in the Regulations.
User Account - A set of resources in the Service Provider's IT system, marked with an e-mail address (Login) and a password, in which the data provided by the Customer is collected.
Consumer - a person who performs a legal transaction with the Service Provider not directly related to its business or professional activity.
Payment Methods - payment transfer service for Services provided through the Website.
Client's Name - the name of the Customer provided in the registration form at the stage of setting up the User Account, enabling the subsequent identification of the Customer when using the Website, including concluding the Agreement with the Service Provider.
Newsletter - Electronic newsletter constituting a free Service provided to the Customer informing about news on the subject matter of the Services provided by the Service Provider.
Registration - the act of setting up an Account by the Customer, performed using the registration panel provided by the Service Provider on the Website.
Digital Publications - electronic files available through the Website, containing content such as graphic files or open files of implemented projects, which are works within the meaning of the Act of February 4, 1994 on copyright and related rights (consolidated text, Journal of Laws of 2018, items 1191, 1293).
Service - IT solution located at the internet address www.luxartstudio.pl which includes, among others a complex of services provided electronically to Clients.
Participant - a person participating in the Webinar indicated by a Purchaser in the application form.
Agreement - an arrangement for the provision of Services by electronic means on the terms set out in the Regulations, concluded between the Customer and the Service Provider for the time provided in the Regulations.
License Agreement - an agreement for the Customer's use of the Service Provider's Digital Publications, concluded on the terms set out in these Regulations.
Services - all services provided electronically as part of the Website, in particular based on providing the Customer with access to the Website and using the Website, as well as concluding License Agreements with the Service Provider for the use of Digital Publications and the possibility of placing orders for Webinars.
Webinar - online conferences organized by the Service Provider in the form of trainings during which the Service Provider provides its knowledge to the Participant on a predetermined topic. These conferences are conducted online, i.e. carried out with the use of webcast technology that enables the transmission and delivery of presentations containing video, sound and text via a web browser in real time, as well as enabling two-way communication between the leader and its participants.
Contact List - voluntary provision of his e-mail address by the Customer in order to contact the Service Provider and discuss the details of his License Agreement for the Service chosen by him.
Purchaser - a person or an organizational unit without legal personality, concluding an agreement with the Service Provider for the acquisition of a License Agreement for the implementation of the Services provided by him or for the purchase of participation in a Webinar, on the terms set out in these Regulations.
II. General conditions
- All rights to the Website, including proprietary copyrights, intellectual property rights to its name, internet domain and materials, belong to the Service Provider, and their use may only take place in a manner specified and in accordance with the Regulations.
- The website is available by the Service Provider via the Internet as a resource of the ICT and IT system.
- Using the Website means any activity performed by the Customer on the Website of the Service Provider.
- The Customer is obliged to use the Website in a manner consistent with these Regulations, applicable law, general principles of using the Internet and in a manner that does not violate the rights of the Service Provider and the rights of third parties.
- Each Customer is obliged to comply with the provisions of these Regulations from the moment of taking the first action related to the use of the Website.
- Effective Registration requires a thorough reading of the Regulations and prior acceptance of its provisions.
- The Customer is not entitled to publicly share or distribute in any form and in any way the Digital Publications made available to him by the Service Provider.
- The Customer using the Website is not entitled to any interference with the Digital Publications published by the Service Provider.
- Actions that may hinder or destabilize the operation of the Website or expose the Service Provider to any damage, including loss of reputation or good property, are prohibited.
- The Service Provider reserves the right to post advertising content on the Website regarding its own goods and Services, in the forms used on the Internet.
- In addition to these Regulations, there may be additional regulations supplementing these Regulations, in particular with regard to the Services provided by the Service Provider.
III. Technical requirements
The Customer may use the Website only under the following technical conditions:
- Having a device that allows access to the Internet.
- Installing an appropriate version of a web browser on the device that provides access to Internet resources.
- Having an active e-mail account.
- Before using the Service, the Customer is obliged to check whether his device meets the technical requirements set out in these Regulations.
- The quality of video transmission offered by the Webinar Service may depend on the technical parameters of the internet connection and the technical parameters of the device that the Customer will use at the current moment.
- The Service Provider will exercise due diligence to ensure that the use of the Services on the Website is correct.
- The Service Provider informs that technical problems or technical limitations on the equipment used by the Customer may limit or prevent the Customer from accessing the Website.
- The Service Provider provides Services via the Website from Monday to Friday from 10:00 to 18:00 and on Saturdays from 10:00 to 16:00.
IV. Rules for accessing services on the website
- The use of the Services provided by the Service Provider is payable.
- The price is determined each time for a given Service offered on the Website.
- The conclusion of the Agreement for declaration of paid Services takes place as a result of signing of the License Agreement by the parties and after the Customer's payment for the given Service to the Service Provider.
V. Registration and use of the User Account
- In order to register the account on the Website, the Customer should provide his Personal Data marked in the registration form as mandatory, and then approve the Registration. Before registering, it is advisable to read these Regulations. The Customer's registration on the Website and the creation of an individual User Account for him shall be made upon his approval of the Registration form.
- The Customer is obliged to keep secret the password to access his individual Account on the Website associated with his Customer Name.
- Approval of the registration form completed by the Customer is tantamount to submitting a declaration that the Personal Data provided is true and that he is entitled to dispose of this data.
- It is forbidden to use the Accounts of other Customers or make this data available to third parties.
- It is forbidden to obtain passwords to other Customers' Accounts.
- The Customer has the right to delete his User Account without giving any reason.
VI. Newsletter
- As part of the Newsletter service, the Service Provider sends the Customer electronic messages about new products and promotions available on the Website.
- The ability to use the Newsletter Service by Customers is conditioned by having an active and correctly configured e-mail account.
- Each Newsletter from the Service Provider addressed to the Customer includes: information about the sender of the message, a completed "subject" field, specifying the content of the message and information on how to opt out of using the Service in the form of a Newsletter provided by the Website.
VII. Terms of concluding the License Agreement
- In order to gain access to a given Digital Publication, it is necessary for the Customer to conclude a License Agreement with the Service Provider.
- By concluding the License Agreement, the Customer receives a non-exclusive, paid license to use a given Digital Publication for the period specified in the Agreement.
- Access to the Digital Publications created by the Service Provider is limited in time for the time previously specified in the License Agreement. Typically, this time is 7 business days, and the Digital Publications are made available to the Customer using the storage space available on the Internet by Google.
- In order to conclude the License Agreement, the parties must sign a properly prepared document in physical or electronic form.
- The initial submission of an Order for a given Digital Publication takes place by pressing the "Add to the Contact List" button available at each Service offered on the Website.
- After joining the Service Contact List, the Service Provider contacts the Customer in order to determine the terms of his License Agreement for the Service selected by him.
- In order to gain access to a given Digital Publication offered for a fee via the Website, the Customer is obliged to make a payment in the manner specified in §11 of these Regulations.
- The Service Provider proceeds to execute the Order for a given Digital Publication after receiving the amount paid by the Customer in accordance with these Regulations. The moment of payment by the Customer for access to a given Digital Publication is the moment of posting the due fee on the bank account indicated by the Service Provider.
- After registering the payment for a given Digital Publication on the Service Provider's Account, the Customer will be informed about the commencement of the Order for the previously ordered Digital Publication.
- The performance of the Digital Publication Service provided will be carried out on the date previously specified by the parties to the License Agreement.
- Any breach of the provisions of the Digital Publication License Agreement entitles the Service Provider to immediately terminate the License Agreement by submitting a notice of termination to the Customer's e-mail address previously provided by the Customer.
- All additional rights of the parties to the License Agreement have been included in a properly prepared and signed document.
VIII. Participation in Webinars
- Through the Website, it is possible to place an Order for participation in the Webinars organized by the Service Provider.
- A prerequisite for participation in the Webinar is the signing of a License Agreement between the parties, which defines their obligations and rights.
- By submitting an order to participate in the Webinar, the Customer accepts the terms of participation in this event and its obligations contained in the License Agreement.
- The link to the Webinar will be sent to the Customer by an e-mail to the e-mail address provided by him.
- In order to use the Webinar organized by the Service Provider via the Website and smooth playback of online broadcasts, an internet connection with a minimum speed of 5 Mb / s is required. The customer should also have a device capable of receiving sound.
- It is forbidden to record and share any content presented by the Service Provider during its Webinars. These are the intellectual property of their creators and are protected by copyright and made available to customers only for private use. These materials cannot be sold, resold or made available to the public to persons not participating in the Webinar.
- Webinars are purely educational. By participating in such an event, the client will receive knowledge covering the methodology of operation in the field of life it concerns.
- The Service Provider reserves the right to grant discounts to individual Customers on the basis of individual arrangements.
- The Customer is obliged to make the payment for participation in the Webinar on the date and in the manner specified in the previously concluded License Agreement between the Service Provider and the Customer. Making the payment within the prescribed period is a prerequisite for participation in the Webinar.
- The Service Provider reserves the right to refuse to participate in the Webinar to Customers who are visibly under the influence of alcohol, intoxicants, psychotropic drugs, other similarly acting substances, or behaving aggressively, provocatively or in any way disrupting the course of the Webinar. In this case, the Participant is not entitled to a refund of the payment for participation in the Webinar.
- The Service Provider reserves the right to cancel the Webinar for reasons beyond its control, consisting in the illness or accident of the person who was to run it.
- In the case referred to in point 12 The Client is entitled, at his choice, to use the same Webinar on a different date or to a refund of the previously paid payment for this Webinar.
- The Service Provider reserves the right to change the date and time of the Webinar.
- The Customer's absence at the Event for reasons on his part is tantamount to the proper performance of the contract by the Service Provider and results in the expiry of any legal claims by the Customer.
- After the Webinar, each Client receives a personal certificate confirming participation in a given event.
- The Service Provider has the right to withdraw from the Agreement concluded with the Customer for the implementation of the Webinar at the latest 7 days before its planned date, if there are not enough Participants for the Event. The Service Provider will immediately notify the Customer of this fact by sending relevant information to the e-mail address previously provided by the Customer. In this case, the Service Provider will refund the entire payment received from the Customer for participation in the Webinar.
- The customer may resign from the Webinar in the event of a serious illness, death of a loved one and in the case of urgent official matters, which he did not know before. In such cases, the entire amount due to the Service Provider's account for this Webinar is returned to him.
- Withdrawal from participation in the Webinar, the Customer should send an e-mail to the following address: kontakt@luxartstudio.pl
- In case of withdrawal from participation in the Webinar during its duration, for the reasons indicated in paragraph 2 of this paragraph, the Customer is obliged to pay a remuneration proportionally for the time spent in the classes in which he participated.
- In case of withdrawal from the agreement for participation in the Event less than 14 days before its planned date for reasons other than those indicated in section 2 of this paragraph, the Customer is obliged to pay the Service Provider the entire fee for this Webinar.
IX. Service prices and sales
- All Prices of the Services presented on the Website are given in Polish zlotys as gross prices, i.e. taking into account the applicable VAT rate. The price given for a given Service is binding for the Customer at the time of placing the Order. In the summary of the placed Order, as well as in the content of the issued VAT invoice, the net prices of the Services (gross prices after deducting the applicable rates of tax on goods and services (VAT) in accordance with applicable regulations) and the tax rate included in the gross price are also provided.
- The Service Provider reserves the right to amend the Service Prices on the Website. The introduced changes do not apply to Orders placed before the Price change.
- The Service Provider reserves the right to carry out and cancel any kind of promotional campaigns. This right does not affect Orders placed before the terms of a given promotion come into force.
- As part of the announced promotions, the Service Provider reserves the right to introduce restrictions, which will be specified in the terms of the promotion.
X. Payment methods
- The Customer makes a payment for the Services using the Payment Methods indicated by the Service Provider on the Website.
- By accepting the provisions of the Regulations, Customers who are not consumers consent to the sending of VAT invoices by electronic means.
XI. Service customer rights
- A customer who is a consumer within the meaning of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827) has the right to withdraw from the Agreement within 14 (fourteen) days from its conclusion without giving any reason.
- The exercise of the right to withdraw from the Agreement takes place by informing the Service Provider by way of an unequivocal declaration of withdrawal from the License Agreement.
- In case of withdrawal from the Agreement, the Service Provider will refund all previously received payments.
- The Service Provider reimburses the payments made immediately, but not later than within 14 days from the receipt of the Customer's declaration of withdrawal from the contract.
- The reimbursement is made using the same payment method that was used by the Consumer when placing his Order.
- The right to withdraw from the contract does not apply to contracts:
- For the delivery of digital content that is not recorded on a tangible medium. If the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after informing the consumer about the loss of the right to withdraw;
- for the provision of Services, if the Service Provider has fully performed the Service commissioned to him with the express consent of the Consumer, who was informed before the commencement of the provision that after the Service Provider fulfills the service, he will lose the right to withdraw from the contract.
- In case of withdrawal from the contract after the deadline specified in para. 1 of this paragraph, the Service Provider will charge the Customer with advance costs amounting to 25% of the gross price for the Service ordered to him.
XII. Intellectual property law
- The Service Provider's materials and the content of the Website, which include, among others: texts, graphics, logos, video materials, the appearance of the Website, or software ensuring its operation, are subject to copyright or industrial property rights of the Service Provider and are subject to legal protection.
- When using the Website, the Customer is obliged not to infringe the intellectual property rights of the Service Provider.
XIII. Complaints and dispute resolution
Any complaints regarding non-performance or improper performance of the Services by the Service Provider should be reported electronically to the following e-mail address: kontakt@luxartstudio.pl providing a description of the complaint and the reasons for its submission as well as providing the identification data of the customer making the complaint.
- If the information provided in the complaint needs to be supplemented, before considering the complaint, the Service Provider asks the Customer submitting the complaint to supplement it.
- The Service Provider considers the complaint within 14 days from the date of its receipt. If it is necessary to supplement the complaint, this period is counted from the date of delivery of the completed complaint.
- A response to the complaint containing the method of its consideration will be sent only to the e-mail address provided by the Customer.
- Within 14 days from the date of the Service Provider's response to the submitted complaint, the Customer indicates whether he accepts the proposed consideration of the complaint. Failure to meet this deadline by the Customer entitles the Service Provider to consider the complaint procedure as expired and accept the response to the complaint as final.
- If the Customer does not accept the proposal to consider the complaint and provides the reasons for the refusal by the Customer, within the period specified therein - the Service Provider reconsiders the complaint within 7 working days. The Service Provider's response to the complaint after this deadline is final.
XIV. Personal data protection
- The Service Provider, as the administrator of personal data, undertakes to take all necessary technical and organizational measures appropriate to the degree of risk, in order to ensure the security of all data and content provided by the Customer in connection with his use of the Service Provider's Website.
- Customers' personal data are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / WE (GDPR) and the Act of May 10, 2018 on the protection of personal data (Journal of Laws of 2018, item 1000) ”. A customer who has registered on the Website has the right to access their data, to correct them and to demand that their use be discontinued. The data can be viewed and changed after logging in to the Website, as part of the individual Account of a given Customer or by contacting the Service Provider at the following e-mail address: kontakt@luxartstudio.pl .
- Detailed rules regarding the processing of Customers' personal data are included in Privacy Policy located on the Website Page.
XV. Final Provisions
- The Service Provider reserves the right to amend these Regulations at any time for the following reasons:
- rozbudowa lub zmiana funkcjonalno?ci Serwisu;
- the need to adapt the regulations to the recommendations, orders, rulings, provisions, interpretations, guidelines or decisions of authorized public authorities;
- the need to adapt the regulations to legal provisions that have a direct impact on these regulations and resulting in the need to modify the regulations in order to comply with the law;
- the need to remove errors, ambiguities or spelling mistakes that could possibly appear in the regulations;
- the change of technical conditions for the provision of services by electronic means;
- improving customer service;
- zmiana adresów elektronicznych, nazw, danych teleadresowych, numerów identyfikacyjnych lub linków zamieszczonych w regulaminie.
- The Customer may terminate the Agreement for the use of the Website at any time by deleting his User Account.
- The Service Provider has the right to decide to discontinue or suspend the Services provided by the Website. He will immediately inform his Clients and Website users about such fact.
- Registered Customers will be notified by e-mail about changes to the Regulations of the Website (to the e-mail address provided during registration). The notification will be sent at least 30 days before the new regulations come into force.
- None of the provisions of these Regulations is intended to infringe the rights of the Customer. It cannot be interpreted in this way, because in the event of non-compliance of any part of the regulations with the applicable law, the Service Provider declares absolute compliance and application of this law in place of the challenged provision of the Regulations.
- In matters not covered by these regulations, the relevant applicable legal provisions shall apply. Disputes, if the Client so wishes, are resolved through mediation. The buyer may also use equivalent and lawful methods of pre-trial or out-of-court dispute resolution, e.g. via the EU ODR internet platform or by selecting any authorized entity from among those listed in the UOKiK register. The seller declares his intention and agrees to an out-of-court resolution of the consumer dispute. As a last resort, the matter is settled by the court having local and material jurisdiction.
- The current version of the regulations is always available to the Buyer in the "Regulations"tab. During the execution of his order and throughout the period of after-sales care, the regulations accepted by him on the day of concluding the Agreement with the Service Provider shall apply, except for a situation in which the Customer considers it less favorable than the current one and informs the Seller about the selection of the current one.
The above document can also be downloaded in the official form, i.e. in PDF version, which is available at the link - Website regulations - LuxArtStudio.pl
